Privacy Policy
Last Updated: February 5, 2026
Nashville Property Maintenance, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website www.nashvillepropertymaintenance.com, request property maintenance services, or communicate with us via phone and SMS in the Nashville, Tennessee area.
Information We Collect
We collect information you provide directly to us to facilitate property management, maintenance requests, and scheduling. This includes:
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Personal Identification: Name, property address, billing address, and email address.
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Mobile Phone Numbers: Used for scheduling, appointment confirmations, gate access coordination, and maintenance updates.
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Service Details: Information regarding the specific repairs, inspections, or management services you require.
How We Use Your Information
We use the information we collect for the following business purposes:
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Service Fulfillment: To schedule and complete property maintenance, landscaping, repairs, and inspections at your location.
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Communication: To send you appointment reminders, service arrival notifications, and answer your inquiries.
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Customer Support: To respond to your requests or questions via phone, email, or text.
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Internal Operations: For invoicing, record-keeping, and business administration.
SMS/Text Messaging Communications
By providing your phone number, you consent to receive text messages from Nashville Property Maintenance, LLC regarding your property, appointments, and support tickets.
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Opt-In: You provide consent by entering your phone number on our website contact forms or by verbally agreeing during a call with our dispatch/support team.
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Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message.
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Help: You may reply HELP for assistance.
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Fees: Message and data rates may apply.
Sharing of Information
We respect your privacy. Nashville Property Maintenance, LLC does not sell, rent, or trade your personal information to data brokers or marketing agencies.
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SMS Consent & Phone Numbers: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may only share non-mobile information in the following limited circumstances:
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Service Providers: We may share necessary details (such as address, on-site contact name, and access instructions) with our internal field technicians or trusted subcontractors strictly for the purpose of completing your requested maintenance work.
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Legal Compliance: If required by law, regulation, or legal process.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.
Your Tennessee Privacy Rights
Under the Tennessee Information Protection Act (TIPA), residents of Tennessee have specific rights regarding their personal data, including the right to confirm if we are processing your data, the right to access your data, and the right to request correction or deletion of your personal data. To exercise these rights, please contact us using the information below.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
Contact Us
f you have questions about this Privacy Policy or our data practices, please contact us:
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Nashville Property Maintenance, LLC
4235 Hillsboro Pike, Suite 300, Nashville, TN 37215
Phone: +1 (615) 208-5339